In AirTalk Wireless
April 26, 2022
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49 Comments
Sarah1 year agoReply
My girlfriend applied and got approved and they sent her a iPhone 7. The service is good and the phone is amazing 😉
AirTalk Wireless8 months agoReply
Thank you for your support! We are glad to hear that she received her Phone. If you need any more assistance, please reach out us again.
Jala Kennedy1 year agoReply
I ordered and in full for a phone March 9th. It is now March 25th and the tracking number still says “awaiting for package to arrive to USPS.
AirTalk Wireless8 months agoReply
Thank you for being an AirTalk Wireless customer! For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
Greg1 year agoReply
I got approved for a phone. Got it in the mail quickly. It came with a SIM card nano adaptor, and the SIM card card with the different punch outs for perfect size. The SIM card should have been in the middle of the cut outs. Instead it was in the phone, phone is VERY used has scratches and physical damage to it. Someone is logged into this phone and it’s really weird. Not ok.
AirTalk Wireless8 months agoReply
Thank you for your feedback. For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
Salomon Garcia1 year agoReply
I don’t understand what is happening here, I have qualified for the ACP program and am currently using a phone from Assurance Wireless but I keep getting emails welcoming me to Air Talk Wireless. I installed the app and it shows that I received a Galaxy Note phone and even have a number, it shows my account as active but I have never received a phone from Air Talk nor remember switching carriers, not that I wouldn’t mind because the phone that assurance sent me is trash, how do I get this resolved???
AirTalk Wireless8 months agoReply
Thank you for being an AirTalk Wireless customer! For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
Jamie torrey1 year agoReply
I applied and was approved for the government program and decided to pay for an upgraded phone the money was taken from my account and now when I try to track my phone on the airtalk wireless site it says applicant not found wtf is going on here can anyone help me I emailed the “help desk” with no response yet and it’s been 3 or 4 days since I emailed them
AirTalk Wireless8 months agoReply
Thank you for being an AirTalk Wireless customer. For further assistance, please call us at (855) 924-7825 or email us at info@airtalkwireless.com.
Thomas winters1 year agoReply
Got cracked Samsung S9 plus and they will not replace it
AirTalk Wireless8 months agoReply
We’re sorry to hear about your device. Please give us a call at 855-942-7825 and we’ll be happy to assist you further.
Kevin Bruce8 months agoReply
Well, my iPhone7 arrived about 2 weeks ago or more. Straight outta the box, there was a message saying “battery needs to be serviced”, 75% battery life left (not battery charge). I charged it up all the way, and it’s drained in less than an hour! I’ve tried since the day I received this piece of crap, to reach customer service by phone, email, and live chat, and 2 weeks or more since the phone arrived, I still have yet to speak to anyone about the defective phone they sent me. I’m starting to think this is just a scam, since they want you to pay $25 for a crappy replacement phone, + $11.00 for a new SIM card! Almost like they already know they sent me a POS that I can’t even use. Way to take the food out of our low income families mouths! If someone could respond, I wouldn’t need to file a complaint with the FCC so they can investigate this situation. But they’re far too busy, or just don’t want to deal with us poor people, so they just ignore our inquiries. Google airtalk wireless when you get a chance. 1,000s of negative reviews…I’m not the first that has been screwed by airtalk. Thanks for your time.
Kevin Bruce
AirTalk Wireless8 months agoReply
We are sorry to about your issues that you are experiencing with your device. Rest assure our team is working to have this resolved. I do see that you are in communication with one of our chat agents who will have the manner resolved as quickly as possible.
Patrick Perry7 months agoReply
I tried to order a tablet and phone together, but was unable to do. So I added the phone on a second order within one hour. I asked to change my tablet ordered before AirTalk wireless shipped my tablet.
I received the first tablet ordered two months after ordering. It doesn’t work in my house. Because AirTalk wireless didn’t send a free phone, I bought a NEW Apple iPhone XR from Cricket for $50.
AirTalk wireless is charging the government for my phone AND tablet service, even though the tablet doesn’t work. They never sent a SIMM to install in my iPhone that I bought from Cricket. I am using only my iPhone with the tablet SIMM installed. They promised unlimited Internet Data when I ordered, but my service runs out every month and my VA Healthcare provider is unable to video conference with me.
AirTalk Wireless is terrible, but I am stuck with them until I can find a better provider.
Patrick Perry
Salt Lake City UtahPatrick Perry7 months agoReply
I tried to edit anc clarify my comment before I sent it to the FCC, but AirTalk Wireless doesn’t allow editing
Patrick Perry7 months agoReply
I tried to edit and clarify my comment before I sent it to the FCC, but AirTalk Wireless doesn’t allow editing
Patrick Perry7 months agoReply
AirTalk Wireless
I tried to order a tablet and phone together, but was unable to do.So I added the phone on a second order within one hour.
I asked to change my tablet ordered within 3 days before AirTalk wireless shipped my tablet.
I received the first tablet ordered two months after ordering.
It doesn’t work in my house.Because AirTalk wireless didn’t send a free phone, I bought a NEW Apple iPhone XR from Cricket for $50.
AirTalk wireless has been charging the government for my phone AND tablet service, even though the tablet doesn’t work.
They never sent a SIMM to install in my iPhone that I bought from Cricket.I am using only my iPhone with the tablet SIMM installed.
AirTalk Wireless promised unlimited Internet Data when I ordered, but my service runs out every month and my VA Healthcare provider is unable to video conference with me.
AirTalk Wireless is terrible, but I am stuck with them until I can find a better provider.
Patrick Perry
Salt Lake City UtahShareesa1 month agoReply
Why haven’t I received my phone
AirTalk Wireless1 month agoReply
We are glad to check it for you. Please send us a direct message on LiveChat https://direct.lc.chat/10969352/
Or you give us a call at +1 (855) 924-7825 andwe will gladly assist you further! Thank you and have a pleasant day!