Understanding and Paying Your SCL Health System Medical Bills (2024)

Dealing with medical bills can be confusing, stressful, and overwhelming. However, SCL Health System aims to simplify the process through transparent billing practices and convenient online payment options. In this comprehensive guide, we will walk through everything you need to know about paying your SCL Health System medical bills.

About SCL Health System

SCL Health is a faith-based, nonprofit healthcare organization operating 8 hospitals and over 150 clinics across Colorado, Montana and Kansas. The health system provides a wide range of services from primary care to specialty treatments.

SCL Health joined together with Intermountain Healthcare in early 2022 to expand access to high-quality care across the communities they serve. Patients can expect the same excellent service and care from SCL Health facilities and providers.

Overview of Medical Billing at SCL Health

When you receive care at any SCL Health location your provider will bill your insurance company for the services. As the patient, you are responsible for any copays, deductibles, or other charges not covered by your health plan.

SCL Health aims to make medical billing as straightforward as possible by

  • Providing estimated costs before services
  • Offering multiple payment options
  • Having financial assistance programs
  • Giving access to billing statements online

Below we will explore these billing features in more detail.

Getting Cost Estimates

Before your appointment, you can request an estimate of what your SCL Health services will cost. Estimates account for your specific insurance benefits and plan details.

To get a cost estimate:

  • Ask your SCL provider

  • Use the online MyChart cost estimator tool

  • Call the customer service billing number for your facility

Having an estimate allows you to budget accordingly and avoid unexpected costs. Please note that estimates are not a guarantee of final charges.

Payment Options Offered

SCL Health offers several ways for patients to pay their medical bills conveniently:

  • Online Payments – Pay through MyChart instantly using a credit/debit card or eCheck.

  • Pay by Phone – Call the billing number on your statement to pay over the phone.

  • Pay by Mail – Mail a check or money order to the address listed on your statement.

  • In-Person Payments – Visit your facility’s billing office to pay in cash or check.

  • Payment Plans – Set up manageable monthly payments if you cannot pay the full balance upfront.

  • Financial Assistance – Apply for discounted or free care if you qualify based on income.

MyChart allows you to view billing statements, pay bills, set up payment plans, and manage payments online through your secure patient portal.

Financial Assistance Programs

SCL Health offers financial assistance programs to uninsured or underinsured patients who have received medically necessary care. Assistance is based on your:

  • Household income

  • Number of household members

  • Assets

  • Medical expenses

If approved, you may receive free or discounted care. There are no fees to apply for financial assistance.

Examples of SCL Health financial assistance options:

  • Charity care – 100% discount based on income
  • Sliding fee scale – Partial discount based on income
  • Prompt pay discounts – Discounts for paying in full upfront
  • Payment plans – Affordable monthly payments

Viewing Billing Statements Online

All of your SCL Health billing statements can be viewed digitally through your MyChart patient portal account.

In MyChart you can:

  • View current and past statements
  • Make one-time payments
  • Set up recurring payments
  • Enroll in payment plans
  • Manage payment methods

Using the online billing platform is convenient, secure, and helps you stay organized.

Sample SCL Health Billing Statement

Here is an example of what an SCL Health billing statement looks like:

![Sample SCL Health Billing Statement][]

The statement summarizes the outstanding account balance and provides instructions for paying online, by phone, or by mail.

Key details on your statement include:

  • Patient name and account number
  • Date of service
  • Description of services
  • Charges for each service
  • Amount insurance paid
  • Patient responsibility

Review your statements closely and contact SCL Health billing with any questions.

Getting Billing Help

If you need assistance understanding your SCL Health medical bills, contact billing customer service:

  • Call the phone number listed on your statement
  • Email the billing office for your SCL location
  • Send a MyChart message to billing staff

The SCL Health billing team can explain charges, set up payment plans, initiate financial assistance applications, and answer any other questions!

Benefits of Paying Medical Bills Online

Paying your SCL Health bills through MyChart offers many advantages:

  • Convenience – Pay anywhere, anytime from your desktop, phone or tablet.
  • Efficiency – Payments process faster compared to mailing checks.
  • Security – Payment information is encrypted and protected.
  • Control – View statements, schedule recurring payments, manage payment methods.
  • Organization – All billing information is in one place for your records.
  • Budgeting – Payment plans allow you to break down balances into smaller monthly payments.

In Summary

SCL Health strives to simplify medical billing and make paying your health expenses as seamless as possible. Patients can easily access billing statements, make payments, set up plans, and get cost estimates online through MyChart.

With financial assistance programs, online tools, and helpful customer support, SCL Health removes the hassle and stress from managing healthcare bills.

Understanding and Paying Your SCL Health System Medical Bills (1)

How do I reschedule an appointment?

To reschedule an appointment, log into your MyChart account and click Reschedule at the appointment details. If you don’t see that option, please call the clinic directly. The clinic telephone number can be found on your confirmation email or within your MyChart account under the Visits shortcut.

Where can I find the doctor’s telephone number?

Simply return to the providers profile page to find their telephone number. Additionally, if you have a MyChart account, you can see the clinic phone number on the Appointment Details.

MEDICARE, MEDICAID AND BILLING●●●

How do I pay my bill at SCL Health?

Visit MyChart to pay your bill – pay as a guest, no MyChart account required Customer service representative are available to assist Monday – Friday from 8 a.m. to 5 p.m. MST. You may also send us a billing inquiry. Thank you for choosing SCL Health and our care sites. We appreciate the opportunity to serve you.

Does SCL Health have a new online portal?

You will still be able to access your medical history, communicate with your providers, pay bills and schedule future appointments through the current online portal. Online scheduling with providers through doctors.sclhealth.org, MyChart and the SCL Health app is not changing.

How do I contact SCL Health?

The information listed on that page can help if you need to update your account or have other questions about your bill or statement. Reach SCL Health via phone at 866-877-4325 or by email at [emailprotected] to contact customer support or for other questions about your account.

What services does SCL Health offer?

Patients requiring surgery, cancer care and other specialty services will still have local access to the same services and offerings that they do today. SCL Health was founded with the mission to improve the health of the people and communities we serve.

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Understanding and Paying Your SCL Health System Medical Bills (2024)

FAQs

Why does my medical bill not match my EOB? ›

If you have a doctor's bill that cannot match one or more EOBs, it is likely that your insurance has not been applied to that bill. This can happen for a number of reasons. A common issue is that the doctor filed the claim to an outdated insurance policy or the name or birthdate did not match our records.

What are the potential consequences of using credit cards to pay off your medical bills? ›

For example, unlike consumer debt, medical debt won't appear on your credit report if less than a year old, paid off, or under $500. Transferring medical debt to a credit card removes these special protections, subjecting your credit score to potential negative consequences.

How to negotiate a medical bill script? ›

To Whom It May Concern: I am writing to negotiate the above medical bills because I am unable to pay the amount requested. Pursuing me for these bills will force me (and my family) into further financial hardship. This is where you explain your current financial situation and why you are unable to pay.

Is medical billing hard to learn? ›

Medical billing and coding can be challenging, especially if you are not familiar with medical terminology, codes, and procedures. To be successful in this field, you must have a good understanding of these concepts.

What is the billing procedure answer? ›

The billing process is a set of steps that a business follows to create and send invoices to its customers for the products or services provided. It typically involves gathering customer and product/service information, generating an invoice, sending it to the customer, and tracking payment.

What is the difference between an EOB and a bill? ›

An explanation of benefits (EOB) shows you the total charges for your visit. An explanation of benefits isn't a bill. It helps you understand how much your health plan covers, and what you'll pay when you get a bill from your provider.

Should I pay medical bills with a credit or debit card? ›

This option may appeal to many patients who prefer to handle lingering medical bills as quickly as possible. Individuals considering this form of payment should carefully examine all the factors involved. Although credit cards offer convenience and other perks, it's often best to avoid using one to pay medical costs.

Can your credit be ruined for unpaid medical bills? ›

Unpaid medical debt that is in collections can be reported to credit bureaus after one year. At that point, it remains on your credit report for seven years, the same as any other kind of debt. As of 2023, medical debt can only impact your credit score if it's over $500.

Does paying off medical bills build credit? ›

Medical bills could affect your credit, depending on the amount and when you pay them. If you pay your bills on time, the debt shouldn't show up on your credit reports. And if any overdue bills are less than $500, they won't be reported to the three main credit bureaus.

What is a medical bill debt forgiveness letter? ›

A hardship letter is a formal letter that you write to your healthcare provider or insurance company to request assistance or a payment plan. The letter should explain your situation, provide evidence of your financial hardship, and explain why you are unable to pay your medical bills.

Should you always negotiate medical bills? ›

Healthcare providers' billing offices are used to negotiating. Do not hesitate to ask for a reduced fee if a medical bill is too high for you or your family. Other options include applying for Medicaid if you are eligible or asking for a payment plan if you cannot get a reduced cost.

What are the 3 types of medical billing systems? ›

Medical Billing is the entire process of claims submission to ensure that the healthcare provider receives the reimbursem*nt. The medical billing system is categorized into three types, namely – (i) Closed system, (ii) Open system and (iii) Isolated system.

How complicated is medical billing? ›

Medical coding and billing is technical, requires great attention to detail and demands sharp communication and problem-solving skills. This may prove challenging for some, while others might find it fits right into their natural working style.

How can I be successful in medical billing? ›

Attention to detail, medical terminology, knowledge of coding systems, analytical skills, communication skills, knowledge of insurance policies, and time management are all essential for success in the field.

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